Loyalty Tier Prolonged

WEBHOOK EVENTS.CUSTOMER.LOYALTY.TIER.PROLONGED

customer.loyalty.tier.prolonged

{
  "customer": {
    "id": "cust_ufwK2qUNGDYxa1aji7XKzuHm",
    "name": "Jean Genie",
    "email": null,
    "source_id": "jn-gn",
    "metadata": {},
    "object": "customer"
  },
  "campaign": {
    "id": "camp_mvZmZkLz3Dq2llncChsCr00g",
    "name": "Loyalty for tier prolonged",
    "campaign_type": "LOYALTY_PROGRAM",
    "type": "AUTO_UPDATE",
    "is_referral_code": false,
    "voucher": {
      "type": "LOYALTY_CARD",
      "loyalty_card": {
        "points": 0,
        "expiration_rules": {
          "period_type": "MONTH",
          "period_value": 1
        }
      },
      "redemption": {
        "quantity": null,
        "redeemed_quantity": 0
      },
      "code_config": {
        "length": 3,
        "prefix": "Prolong-",
        "charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
        "pattern": "###",
        "postfix": ""
      }
    },
    "auto_join": false,
    "join_once": true,
    "active": true,
    "category_id": null,
    "category": null,
    "metadata": {},
    "start_date": null,
    "expiration_date": null,
    "description": null,
    "created_at": "2024-03-14T10:31:23.170Z",
    "updated_at": "2024-03-15T08:48:07.080Z",
    "object": "campaign"
  },
  "loyalty_tier": {
    "id": "ltr_0e70dcf4bc23747d1a",
    "name": "Tier-01",
    "campaign_id": "camp_mvZmZkLz3Dq2llncChsCr00g",
    "metadata": {},
    "created_at": "2024-03-14T10:31:23.632Z",
    "updated_at": null,
    "earning_rules": {},
    "rewards": {},
    "config": {
      "points": {
        "from": 50,
        "to": 99
      }
    },
    "points": {
      "from": 50,
      "to": 99
    },
    "object": "loyalty_tier"
  },
  "created_at": "2024-03-19T00:02:13.529Z"
}

The EVENTS.CUSTOMER.LOYALTY.TIER.PROLONGED event indicates that a customer has remained on a loyalty tier or a specific tier in a loyalty campaign under campaign rules even though they no longer qualify for it.

This event is used in a webhook configured in Distributions in Voucherify dashboard.

This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.

Body

application/json

Event data object schema for customer.loyalty.tier.prolonged.

customer · Simple Customer · object · required

Simplified customer data.

Show child attributes

campaign · Simple Campaign · object · required

Simplified campaign data.

Show child attributes

loyalty_tier · Loyalty Tier · object · required

Loyalty tier data.

Show child attributes

created_at · string<date-time> · required

Timestamp representing the date and time when the customer left the loyalty tier structure.

Example:

"2022-02-25T13:32:08.734Z"

Response

200

Webhook accepted