Redemption Rollback Succeeded

WEBHOOK EVENTS.CUSTOMER.REDEMPTION.ROLLBACK.SUCCEEDED

customer.redemption.rollback.succeeded

{
  "customer": {
    "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "name": "Jack Webhook",
    "email": null,
    "source_id": "jck-wbhk",
    "metadata": {
      "region": "EMEA",
      "sign-up": "true"
    },
    "object": "customer"
  },
  "order": {
    "id": "ord_p6B1A0y805yUQQaCw4bC6Fbk",
    "source_id": null,
    "status": "CANCELED",
    "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "referrer_id": null,
    "amount": 11499,
    "total_amount": 11499,
    "items": [
      {
        "object": "order_item",
        "product_id": "prod_0df14b684f58f282d4",
        "quantity": 1,
        "amount": 3500,
        "price": 3500,
        "subtotal_amount": 3500
      },
      {
        "object": "order_item",
        "product_id": "prod_0de0c540ad917bb410",
        "quantity": 1,
        "amount": 7999,
        "price": 7999,
        "subtotal_amount": 7999
      }
    ],
    "metadata": {},
    "created_at": "2024-03-13T17:35:58.482Z",
    "updated_at": "2024-03-14T09:11:53.803Z",
    "object": "order"
  },
  "campaign": {
    "id": "camp_iRMdcq07g9W4dOSRXuTovupi",
    "name": "Spring Discounts",
    "campaign_type": "DISCOUNT_COUPONS",
    "type": "AUTO_UPDATE",
    "is_referral_code": false,
    "voucher": {
      "type": "DISCOUNT_VOUCHER",
      "discount": {
        "type": "PERCENT",
        "units": null,
        "effect": "APPLY_TO_ORDER",
        "percent_off": 10,
        "amount_limit": 3000,
        "percent_off_formula": "IF(ORDER_AMOUNT > 150;15;10)"
      },
      "redemption": {
        "quantity": 1,
        "redeemed_quantity": 0
      },
      "code_config": {
        "length": 3,
        "prefix": "SPRING-2024-",
        "charset": "0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ",
        "pattern": "###",
        "postfix": ""
      }
    },
    "auto_join": false,
    "join_once": false,
    "active": true,
    "category_id": "cat_0e156dab8f2e43873a",
    "category": null,
    "metadata": {},
    "start_date": null,
    "expiration_date": null,
    "description": "Spring 2024 big campaign",
    "created_at": "2024-02-21T10:01:24.102Z",
    "updated_at": "2024-03-13T17:35:51.314Z",
    "object": "campaign"
  },
  "voucher": {
    "id": "v_eaxx9mNFwWZWZGBwkZf3JpN7yJZlU9Y7",
    "code": "SPRING-2024-hOg",
    "discount": {
      "type": "PERCENT",
      "amount_limit": 3000,
      "percent_off": 10,
      "effect": "APPLY_TO_ORDER",
      "percent_off_formula": "IF(ORDER_AMOUNT > 150;15;10)"
    },
    "type": "DISCOUNT_VOUCHER",
    "campaign": "Spring Discounts",
    "campaign_id": "camp_iRMdcq07g9W4dOSRXuTovupi",
    "is_referral_code": false,
    "holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "category_id": "cat_0e156dab8f2e43873a",
    "active": true,
    "created_at": "2024-03-12T14:41:53.591Z",
    "updated_at": "2024-03-14T09:11:53.756Z",
    "redemption": {
      "quantity": 1,
      "redeemed_quantity": 0
    },
    "start_date": null,
    "expiration_date": null,
    "metadata": {},
    "object": "voucher"
  },
  "holder": {
    "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "name": "Jack Webhook",
    "email": null,
    "source_id": "jck-wbhk",
    "metadata": {
      "region": "EMEA",
      "sign-up": "true"
    },
    "object": "customer"
  },
  "promotion_tier": null,
  "promotion_stack": null,
  "redemption": {
    "id": "r_0e6ff48b91cfa02e97",
    "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "tracking_id": "track_8RFQINPxgc+pykybVOUEXQ==",
    "date": "2024-03-13T17:35:58.535Z",
    "order": {
      "id": "ord_p6B1A0y805yUQQaCw4bC6Fbk",
      "source_id": null,
      "status": "PAID",
      "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "referrer_id": null,
      "amount": 11499,
      "discount_amount": 1150,
      "applied_discount_amount": 1150,
      "total_discount_amount": 1150,
      "total_applied_discount_amount": 1150,
      "total_amount": 10349,
      "items": [
        {
          "object": "order_item",
          "product_id": "prod_0df14b684f58f282d4",
          "quantity": 1,
          "amount": 3500,
          "price": 3500,
          "subtotal_amount": 3500
        },
        {
          "object": "order_item",
          "product_id": "prod_0de0c540ad917bb410",
          "quantity": 1,
          "amount": 7999,
          "price": 7999,
          "subtotal_amount": 7999
        }
      ],
      "metadata": {},
      "created_at": "2024-03-13T17:35:58.482Z",
      "object": "order"
    },
    "customer": {
      "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "name": "Jack Webhook",
      "email": null,
      "source_id": "jck-wbhk",
      "metadata": {
        "region": "EMEA",
        "sign-up": "true"
      },
      "object": "customer"
    },
    "result": "SUCCESS",
    "status": "SUCCEEDED",
    "voucher": {
      "id": "v_eaxx9mNFwWZWZGBwkZf3JpN7yJZlU9Y7",
      "code": "SPRING-2024-hOg",
      "campaign": "Spring Discounts",
      "campaign_id": "camp_iRMdcq07g9W4dOSRXuTovupi",
      "active": null,
      "object": "voucher"
    },
    "metadata": {
      "location_id": []
    },
    "object": "redemption"
  },
  "redemption_rollback": {
    "id": "rr_0e70cac29fee95aa7b",
    "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
    "tracking_id": "track_8RFQINPxgc+pykybVOUEXQ==",
    "date": "2024-03-14T09:11:53.787Z",
    "order": {
      "id": "ord_p6B1A0y805yUQQaCw4bC6Fbk",
      "source_id": null,
      "status": "CANCELED",
      "customer_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "referrer_id": null,
      "amount": 11499,
      "total_amount": 11499,
      "items": [
        {
          "object": "order_item",
          "product_id": "prod_0df14b684f58f282d4",
          "quantity": 1,
          "amount": 3500,
          "price": 3500,
          "subtotal_amount": 3500
        },
        {
          "object": "order_item",
          "product_id": "prod_0de0c540ad917bb410",
          "quantity": 1,
          "amount": 7999,
          "price": 7999,
          "subtotal_amount": 7999
        }
      ],
      "metadata": {},
      "created_at": "2024-03-13T17:35:58.482Z",
      "updated_at": "2024-03-14T09:11:53.803Z",
      "object": "order"
    },
    "customer": {
      "id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "name": "Jack Webhook",
      "email": null,
      "source_id": "jck-wbhk",
      "metadata": {
        "region": "EMEA",
        "sign-up": "true"
      },
      "object": "customer"
    },
    "result": "SUCCESS",
    "status": "SUCCEEDED",
    "voucher": {
      "id": "v_eaxx9mNFwWZWZGBwkZf3JpN7yJZlU9Y7",
      "code": "SPRING-2024-hOg",
      "discount": {
        "type": "PERCENT",
        "amount_limit": 3000,
        "percent_off": 10,
        "effect": "APPLY_TO_ORDER",
        "percent_off_formula": "IF(ORDER_AMOUNT > 150;15;10)"
      },
      "type": "DISCOUNT_VOUCHER",
      "campaign": "Spring Discounts",
      "campaign_id": "camp_iRMdcq07g9W4dOSRXuTovupi",
      "is_referral_code": false,
      "holder_id": "cust_IdgAFZxYwwHctOk9pPuMu308",
      "category_id": "cat_0e156dab8f2e43873a",
      "active": true,
      "created_at": "2024-03-12T14:41:53.591Z",
      "updated_at": "2024-03-14T09:11:53.756Z",
      "redemption": {
        "quantity": 1,
        "redeemed_quantity": 0
      },
      "start_date": null,
      "expiration_date": null,
      "metadata": {},
      "object": "voucher"
    },
    "redemption": "r_0e6ff48b91cfa02e97",
    "metadata": null,
    "reason": "Spring promotion error",
    "object": "redemption_rollback"
  }
}

The EVENTS.CUSTOMER.REDEMPTION.ROLLBACK.SUCCEEDED event indicates a redemption was successfully reversed for a customer. This occurs when a previously redeemed voucher code or promotional tier has been rolled back or undone.

This event is used in a webhook configured in Distributions in Voucherify dashboard.

This page documents only the event. If you need more details about the webhook payload data that includes this event, go to Introduction to webhooks page.

Body

application/json

Event data object schema for customer.redemption.rollback.succeeded.

customer · Simple Customer · object

Simplified customer data.

Show child attributes

order · Simple Order · object

Order information.

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campaign · Simple Campaign · object

Simplified campaign data.

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voucher · Simple Voucher · object

Simplified voucher data.

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holder · Simple Customer · object

Details about the redeemable holder.

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promotion_tier · Simple Promotion Tier · object

Simplified promotion tier data.

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promotion_stack · Simple Promotion Stack · object

Simplified promotion stack data.

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redemption · Simple Redemption · object

Simplified redemption data.

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redemption_rollback · Simple Redemption · object

Simplified redemption data.

Show child attributes

Response

200

Webhook accepted